Terms & Conditions

General Terms

These Terms and Conditions govern your use of the Elite Furniture Gallery website and the purchase of products from our store. By using our website, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.

Account Registration

To place orders, you may need to create an account. You agree to:

• Provide accurate and complete information
• Keep your account credentials secure
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account
• Be at least 18 years old to create an account

Orders and Purchases

When you place an order through our website, you are offering to purchase products subject to these terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

• Prices are subject to change without notice
• Product images are for illustration purposes only
• We strive to display accurate product information but cannot guarantee perfection
• Order confirmation does not guarantee product availability
• We reserve the right to limit quantities

Pricing and Payment

All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated. Payment must be received before we dispatch your order.

• We accept various payment methods as displayed at checkout
• Prices are subject to change without prior notice
• We reserve the right to correct pricing errors
• Failed payments may result in order cancellation
• Currency conversion fees may apply for international cards

Shipping and Delivery

We aim to deliver products within the specified timeframe, but delivery dates are estimates and not guarantees. We are not liable for delays caused by circumstances beyond our control.

• Delivery times vary based on location and product availability
• Risk of loss transfers to you upon delivery
• You must inspect products upon delivery
• Damages must be reported within 48 hours
• Shipping costs are non-refundable unless we made an error

Returns and Refunds

We accept returns within 30 days of delivery for most products. Items must be in original condition with all tags and packaging. Custom or personalized items are not eligible for return.

• Contact customer service before returning any item
• Return shipping costs are the customer's responsibility unless item is defective
• Refunds will be processed to the original payment method
• Refunds may take 5-10 business days to appear
• Sale items may have different return policies

Warranties and Disclaimers

Products are covered by manufacturer warranties as stated. We make no additional warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

• Warranty periods vary by product and manufacturer
• Normal wear and tear is not covered by warranty
• Misuse or abuse voids warranty coverage
• Extended warranty options may be available for purchase

Limitation of Liability

To the fullest extent permitted by law, Elite Furniture Gallery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Elite Furniture Gallery and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

Prohibited Activities

You agree not to:

• Use the website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website's operation
• Impersonate another person or entity
• Collect personal information about other users
• Post false or misleading information

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

Governing Law

These terms are governed by the laws of Pakistan. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: legal@elitefurniture.com
Phone: +92 XXX XXXXXXX
Address: Elite Furniture Gallery, Karachi, Pakistan